China Southern Airlines’ Important Notices
Unless otherwise specifically provided in the fares rule, a ticket is valid for carriage for one year from the date of commencement of travel, or, if the first segment is unused or the ticket is an open ticket, from the date of issuance thereof. Where one or more portions of a ticket involves an excursion or other special fare having a shorter period of ticket validity than indicated above, such shorter period of validity shall apply only in respect to such excursion or special fare transportation.
Itinerary for air carriage electronic ticket (hereinafter referred to as Itinerary) means the payment proof for passengers provided by public air carriage company or its sales agency during ticket purchasing. One itinerary is provided for each electronic ticket, and can be printed at latest one month after the flight departure. Passenger shall preserve it well in case of refunds.
China Southern Airlines will honor flight coupons only in sequence from the place of commencement of travel as shown on the ticket.
Passenger shall complete check-in formalities within the time limit set by China Southern Airlines with his valid identity document presented. Check-in deadlines may vary among different airports, passengers are recommended to learn the relevant check-in deadline in advance and follow it when checking in.
In order to use our Services, we ask you to provide your personal information voluntarily. (If you would like to know more about our Privacy Notice, please visit our website at http://sina.lt/f7kw, http://dwz.cn/18ar8i) We use this personal information to facilitate your travel, provide you with other goods and Services, to administer our Sky Pearl Club loyalty program, and to provide you with information about us. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. We use appropriate technical and organizational measures to protect the personal information that we collect and process about you.
The above content is only part of the essential information for passengers. For the full content of General Conditions of International/Domestic Carriage for Passenger & Baggage and dangerous goods transportation related information, please visit the following links http://www.csair.com/cn/tourguide/booking/orders/order/xlgd/ (Chinese), https://www.csair.com/en/orders/order/kpxlgd/ (English) or scan the below QR codes.